AI and Accessible Technology: Shaping the Future of Inclusion

When I think about the pace of innovation, I often come back to something as everyday as the smartphone. Just over a decade ago, people were typing texts on number pads and browsing the web on clunky WAP browsers. Today, we hold in our pockets devices that respond to our voice, recognise our faces, and translate languages in real time.

The difference comes from relentless innovation and a refusal to accept limitations as permanent. That same mindset is exactly what we need when talking about accessible technology and ensuring compliance.

That same mindset needs to shape how we talk about AI and accessibility. Or, to borrow from Isaac Asimov, it’s time we stopped treating technology like a magic trick and started seeing it as the inevitable product of human curiosity and engineering.

Continue reading to find out how technology has always accelerated inclusion, how AI accessibility tools are already reshaping daily life, and why the responsibility to build inclusive systems rests with all of us.

Technology Has Always Driven Accessible Technology

Before you read any further, take a moment to look around you. The chair you’re sitting on, the room you’re in, and the screen you’re reading this on are all the products of thousands of years of innovation. Hominids began crafting tools nearly three million years ago. It took until just 10,000 years ago for agriculture to emerge, but only a few centuries for electricity, the web, and now AI to reshape our world.

Innovation follows a logarithmic pattern. What once took millennia now takes decades, or even years. With that pace of change comes the opportunity, and responsibility, to embed inclusion from the start. AI and accessibility must move forward together so progress benefits everyone.

That is why starting at the foundation matters and why design system accessibility assessments can be so effective for building inclusion into products from the beginning.

Time to Drop the Pessimism Around AI and Accessibility

There’s a growing narrative that says, “AI can’t solve accessibility.” Although perhaps well-intentioned, this sentiment risks slowing down the very innovation we need.

Dismissive attitudes like these are more than just cautious; they are limiting. They keep accessibility reactive instead of allowing it to lead. In a field already playing catch-up with rapid digital transformation, the last thing we need is to reject progress because it is not perfect today. Embracing AI and accessibility together means recognising that progress often comes before perfection. For organisations, that also means focusing on how to stay accessible as technology evolves, rather than waiting until barriers become too deeply embedded.

It’s the same kind of caution that Asimov warned about when he wrote:

“The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.”

We must catch up wisely.

How AI Accessibility Tools Are Already Changing the Game

AI is no longer a distant promise. It is already transforming daily life and shaping new forms of AI assistive technology that improve independence, communication, and mobility. These tools are not theoretical concepts. They are practical solutions being used today:

  • Live captions in Zoom, Google Meet, and YouTube have changed how Deaf and hard-of-hearing users engage in digital spaces.

  • Apps like Seeing AI and Be My Eyes are reshaping independence for people who are blind or have low vision.

  • Tools such as Voiceitt and Tobii Dynavox enhance communication for people with atypical or non-verbal speech.

  • AI-powered navigation tools and smart wheelchairs are improving autonomy for people with mobility challenges.

Ensuring that these kinds of solutions deliver real impact for the people who rely on them is why audits and inclusive user testing are essential in accessibility practice.

No tool is perfect. Perfection was never the point. Progress is. AI accessibility tools remind us that science is not only about end results but also about creating new ways of thinking and opening access along the way.

Why AI Assistive Technology Needs Automation to Scale

The accessibility field has always faced scepticism around automation. Some argue that automated testing cannot replace human judgement, but that is not the point. Automation is not here to replace manual testing. It is here to scale it.

With over a billion websites and millions of daily code updates, manual testing alone will never keep up. Automated tools already catch 50–60 percent of likely accessibility issues in seconds instead of hours. They are not a silver bullet, but they are a vital part of the AI assistive technology toolkit. That is why many organisations rely on website accessibility monitoring to keep pace with constant updates and ensure issues are caught before they impact users.

History reminds us of this pattern. The Luddites once feared weaving machines would destroy their craft. Automation did not end textile work; it scaled it. The same is true today. Automation increases efficiency, consistency, and reach. The better our tools become, the more time and resources we can devote to human-centred, high-impact accessibility work.

Beyond ChatGPT: AI and Accessibility in Everyday Tools

AI is not limited to chatbots or content generation. Fields such as speech recognition, computer vision, predictive text, and semantic understanding are making huge strides. To limit our thinking to today’s generative tools is to miss the bigger picture of AI and accessibility.

Weaknesses we see today do not define the future. Technology that once felt clunky often becomes essential. Screen readers, predictive text, and automated alt text were once experimental but are now embedded by default. Over time, AI will drive accessibility features that are not only more precise but also better integrated into the tools people use every day.

Why This Matters for Accessibility

AI is becoming foundational infrastructure, on par with electricity and the web. Waiting to see how it turns out is not an option. The accessibility community must play an active role in shaping the future of AI for accessibility from the start. That means:

  • Advocating for inclusive training datasets

  • Pushing for adaptable and context-aware accessibility features

  • Building ethical frameworks that prioritise equity and dignity

If we dismiss AI, we risk letting others train models without inclusive datasets or design systems that exclude by default. If we lean into it, we can:

  • Help AI better interpret complex interfaces and fill accessibility gaps

  • Guide the development of tools that adapt to users, not the other way around

  • Shape inclusive datasets and testing environments

Strong governance for accessibility makes these principles sustainable, ensuring inclusion is embedded in how AI evolves rather than left to chance.

Imagine an AI that can:

  • Auto-generate accurate alt text based on context

  • Improve keyboard-only navigation by dynamically adjusting content order

  • Personalise voice or visual outputs based on user preferences

  • Translate sign language in real time or overlay live captions in AR glasses

These ideas are not science fiction. Many are already in development. Even if they were fiction, history shows us that imagined futures often become reality. From Jules Verne predicting submarines to Star Trek communicators inspiring mobile phones, the line between speculation and reality is often thinner than we expect.

We should embrace semi-automated testing pipelines, real-time design feedback, and smarter developer tools that catch accessibility flaws before they go live. That is not replacement; it is enhancement.

The Responsibility to Shape Accessible Technology

AI is not here to replace accessibility professionals. It is here to support them and help scale inclusion in ways that were not possible before. That will only happen if we engage and lead.

We can be sceptical and optimistic, critical and curious, but we cannot afford to be disengaged. If we are not guiding how AI grows, it will grow without us and without the inclusion we have worked so hard to build.

Change will not wait. We need to shape it.

AI is not a threat to accessibility. It is one of the most powerful tools we have ever had to improve it. As Octavia Butler once said, “All that you touch, you change. All that you change, changes you.” The future of accessible technology is in our hands. Let’s make sure it is a future that works for everyone.

Ready to turn intent into action? Book a remediation meeting today to start removing barriers with confidence.

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FAQs

AI plays a vital role in making digital experiences more inclusive. It powers AI accessibility tools such as real-time captions, adaptive interfaces, voice recognition, and automated testing. These innovations help bridge accessibility gaps and ensure technology works for people with diverse needs.

 

Teams can embed these principles from the start with role-based accessibility training that equips staff to deliver inclusive solutions.

AI can create challenges if training data is biased, if tools generate inaccurate results, or if inclusivity is overlooked during development. Without careful design, AI for accessibility risks reinforcing existing barriers rather than removing them. That is why ethical frameworks and inclusive datasets are essential.

Yes. AI assistive technology is already helping people with disabilities live more independently. Examples include smart wheelchairs, apps like Seeing AI and Be My Eyes, and communication tools like Voiceitt. These solutions show how AI and accessibility together can transform daily life.

AI can be used in several ways to support accessibility:

  • Automating accessibility testing for websites and apps

  • Using AI accessibility tools such as live captioning, navigation aids, or screen reader enhancements

  • Embedding adaptive and context-aware features into mainstream technology

  • Supporting personalised experiences that adjust to user preferences

Website accessibility monitoring is the fundamental process of scanning your website to detect any issues that could prevent users with disabilities from using it. Automated web accessibility monitoring tools continuously check for accessibility issues across your site, providing instant alerts for new and updated content, as well as your overall site health.

 

They track compliance with standards like the Web Content Accessibility Guidelines (WCAG) and show you how accessible your site is, where it should be, and what improvements should be made to deliver a better experience for all users.

 

In addition to measuring your compliance, they also provide a clear picture of your progress over time, so you can track the impact of your improvements and maintain ongoing accessibility.

The two main types are automated and manual monitoring. Together, they provide you with a comprehensive view of how accessible your site is and where improvements are needed.

 

  • Automated monitoring uses specialised web accessibility monitoring tools to scan your website for non-compliant features and common issues, such as missing alt text, poor colour contrast, or keyword navigability issues. These tools can also provide instant alerts for when site elements present accessibility risks and site health reports so you can prioritise any issues.

  • Manual monitoring is where accessibility experts and testers come in to review your site as a real user would, often using assistive technologies like screen readers. They will usually check how easy it is to navigate through pages, interact with content, and understand messages or instructions. The aim is to identify any areas which may present barriers for individuals with disabilities.

Accessibility monitoring is crucial for ensuring that everyone can use and experience your site in the same way, regardless of ability. It is also essential for staying compliant with standards like WCAG and with laws like The European Accessibility Act 2025.

 

Without regular monitoring, accessibility issues can easily appear when new pages are added, content is updated, or designs are changed.

 

Continuous website accessibility monitoring gives you a framework to:

  • Stay compliant

  • Improve user experience

  • Respond to issues quickly

  • Track progress over time

Accessibility monitoring should be integrated into your process rather than a one-time check. Websites can change frequently, with new pages, designs, and content changes, but each update can introduce accessibility issues.

 

Continuous monitoring, both manual and through an automated website monitor, is recommended to catch any issues as soon as they appear, particularly after any big changes, such as adding interactive elements, redesigns, and when legal or accessibility guidelines are updated.

 

Even without significant changes, monitoring should be a consistent part of your organisations website maintenance.

 

The more you test the better, but for those looking for an exact amount, ideally once a month is a good starting point to catch any emerging issues.

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