Audits & Inclusive User Testing

Break down barriers, minimise legal risks, and elevate the
user experience.

How it works

Inclusive testing for every phase of digital accessibility.

Blind accessibility tester using a smartphone screen reader with earphones to perform a manual audit.

Expert manual audits

We test core user journeys using assistive technologies, going beyond WCAG compliance ensure your experiences are accessible, enjoyable, and inclusive.

Three people engaged in inclusive user testing, smiling and interacting with a computer screen.

Inclusive user testing

Validate your user flows with
real disabled testers and their assistive technologies ensuring experiences are both compliant and user friendly.
Person on a video call with an accessibility consultant, shown on a laptop screen during a remote pair programming session.

Remediation consulting

We offer unlimited development support and expert accessibility consulting, helping your teams fix issues fast.

Bearded man with a checked shirt wearing virtual reality goggles with his right hand raised

Testing beyond the web

Our team brings deep expertise in testing digital experiences across your entire portfolio, from mobile apps and websites to gaming, embedded software, digital platforms, and hardware.

Why it works

Expert manual audits

Remove access barriers and maintain compliance, helping you grow your customer base while minimising legal risks.

Inclusive user testing

Ensure your digital products meet all of the needs and preferences of all users, increasing satisfaction, trust, and loyalty.

Remediation consulting

Turn remediation challenges into easily actionable solutions, scaling for sustainable inclusivity.

Testing beyond the web

Reach all your users and future-proof inclusive experiences across all your digital products.

98%

of websites
fail accessibility
standards - ensure yours isn’t one
of them.

FAQs

A web accessibility audit is a comprehensive and detailed evaluation of a website to identify barriers that may prevent people with disabilities from using it. Accessibility experts will use manual and automated testing to explore key user journeys, check compliance with standards like WCAG, and use assistive technologies to uncover usability issues.

 

Addressing these barriers helps organisations to create more inclusive digital experiences, demonstrate compliance, and significantly lower the risk of legal challenges.

Accessibility audits ensure that your organisation’s digital products adhere to recognised standards and accessibility laws, including The Equality Act 2010 and The European Accessibility Act 2025. Beyond legal compliance, audits help organisations create inclusive experiences for all users, improve brand reputation, and build trust with a wider audience.

 

Addressing accessibility issues proactively also demonstrates that your organisation is committed to driving social responsibility, giving your business a competitive edge.

A website accessibility audit is not a legal requirement, but it is one of the most effective ways to demonstrate your organisation’s compliance with accessibility laws and standards, such as the British Standards 8878 Web Accessibility Code of Practice. Carrying out regular audits helps you identify and understand any barriers in your digital experience so they can be fixed as soon as possible.

Here at Arc Inclusion, we use both accessibility testing and accessibility audits to assess a website’s compliance. Both methods help organisations identify, understand, and resolve accessibility issues, but what are the differences between the two?

 

An accessibility audit is an in-depth evaluation of a website, using manual and automated checks to assess compliance and user experience. It provides a comprehensive overview of any issues and clear recommendations for remediation.

 

However, accessibility testing is usually carried out during the design and development process. It focuses on testing specific user journeys and interactive components and can involve real users with disabilities, otherwise known as inclusive user testing, to ensure any changes are usable before they are rolled out.

Book a meeting

This field is for validation purposes and should be left unchanged.